Privacy Policy

We know how important the security of your data and privacy is. We are grateful for your trust in us. We greet you and thank you for taking such a big step.

Therefore, in this detailed Privacy Policy, how and why Mailactive ("we", "us" or "our") collects, uses, stores, shares and protects data ("customers", "customers", "visitors") , "visitor", "members", "member" or "you"), we would like to inform you about the use of the "Mailactive.online" website and services.

This Privacy Policy applies to all services offered by Mailactive (the "Mailactive.online" website, Mailactive platform and all related pages and tools), regardless of how you access or use us. This Privacy Policy does not apply to services with separate privacy policies that do not include this Privacy Policy.

INFORMATION WE RECEIVE

We may collect information from you in the following ways:

Non-Personal Information

We may record how users interact with our website. These include information such as the type of computer, browser name, operating system, Internet Service Provider used.

Personal Information

We may collect your personally identifiable information in a variety of ways. We may obtain user registration from users when they visit our website, register for our services, place an order, or use any of the features or activities offered by us on our website. We may request information from users such as name, website and email.

Only personally identifiable information or confidential data from website visitors is accepted to voluntarily submit such information to us. Users may at any time refuse to provide their personally identifiable information, but this may restrict their participation in various activities and web-related features on our website.

Web Browser Cookies

To improve the user experience, our website "Mailactive.online" may use cookies. The web browser applications used by the visitor save cookies for record-keeping purposes and to track occasional information about them.

The visitor's web browser can be set to reject cookies or alert them when cookies are sent. If the user intentionally refuses cookies, some parts of the website may not work as they should.

Processing Your Payment Information

We will ask you for your financial account information when we need such private information in order for you to use our services. This information is for our third-party payment processors. We do not store your financial account information in our systems; however, we do have access to customer information because we use third-party payment agents.

Uploaded Email Data

You can upload your email data to us to use Mailactive core services. Any details (name, mailing address, contact number, IP address, etc.) included with the email address or email lists are completely optional and we never ask you to provide such information along with email addresses to perform email verification.

When one or more email lists are imported from any of our agents, we store certain metadata of that mailing list in our systems to handle the import/export of that contact list for use between our tools. When one or more emails are uploaded to Mailactive, our data controller must ensure that they are collected following the appropriate data collection guidelines.

 

INFORMATION WE COLLECT AUTOMATICALLY

Cookies and Other Tracking Technologies

Cookies are a set of data that is stored on the user's device and consists of information about the relevant user. Mailactive and partner services (marketing partners, affiliates, analytics or service providers) use cookies (in combination with other tracking technologies such as tags, beacons and scripts) to identify your browser and device, monitor the website, analyze and track user activity .

Session ID cookies help you identify your login session in Mailactive. Such cookies are terminated and deleted from your system when you close your browser or exit the site. Persistent cookies are stored on your device for a long time. These types of cookies help track user preferences or provide any "keep me signed in" feature on the website. You can choose not to store cookies on your device by using your browser settings.

In some countries, including European Economic Area ("EEA") countries, the above information is considered personally identifiable information under applicable data protection laws or information privacy laws.

Transaction Logs and Application Maintenance

For operation and maintenance purposes, this website and its partner services may collect files recording interaction with this website and use personal data for this purpose. Log files may contain Internet Protocol ("IP") addresses, Internet Service Providers, browser information, Operating System, version, redirect or exit URL, date or time stamp, and other broad demographic information.

We use this information to better provide our services, improve the performance and use of our services, monitor and administer the Website ("Mailactive.online"), monitor users' activities, provide customer support, and resolve technical issues.

Analytics

Mailactive, Google, Inc. to understand and analyze the usage patterns of website visitors and to improve our Services. It uses Google Analytics provided by ("Google").

Such tools may collect information such as page view statistics, length of visits to certain pages, page interaction details, and web information. These technologies are used to analyze trends, administer the site, track users' movements and interactions with the site, and collect demographic and statistical data about our user base in general.

 

SHARING YOUR PERSONAL INFORMATION

We never sell, share, or exchange users' personal information to any person, group, service, or registered organization - whether company or non-profit.

General aggregate demographic information that is not linked to any personal information about visitors and users may be shared with our trusted affiliates, business partners and advertisers for the purposes set out above.

Information Requested for Legal and Other Purposes

If we are required to process your information due to laws, official requests or legal processes; to ensure our rights or the safety of our customers, employees or any other respected individual related to Mailactive; detect and prevent fraud, security concerns, technical problems, financial losses or illegal activities; To enforce our Privacy Policy, we reserve the right, at our sole discretion, not to give prior notice of such disclosure.

Third Party Partners or Referrers

When you sign up for any of our services through a referrer or third party from a partner's service, we may share your information with the relevant referrer or partner so that they know that you have signed up for our services through their referral.

 

OUR STRATEGY TO PROTECT YOUR INFORMATION

Website Security

We implement various security measures to keep your personal information safe when you sign up for a Mailactive account or provide us with data for verification purposes. All credit card information provided during your sign-up is transmitted via Transport Layer Security (TLS) technology and encrypted in our payment gateway providers database. (SSL)

Only persons with special access rights to such systems can access this information. Anyone with this access must keep this information confidential. If you choose to stop using Mailactive services, all credit card information will be deleted at any time. You can send a written request to follow this process.

Affiliates and Third Party Websites

When you choose to link your Mailactive account to partner services offered by us, you may be required to provide the required credentials for those services. These credentials are collected, processed and processed by the service offering this integration. We do not have access to these credentials and we do not store them.

Email Communication Processes

Mailactive and its services will not misuse the email address provided at registration. When you receive an email from us, your email must have at least one of the following purposes.

- Respond to support requests and installation needs effectively and in a timely manner

- To report changes to our services, terms or policies

- Send invoice or payment notification for Mailactive services offered

- Provide information about changes in your account status

Data Retention

We will keep your information as long as your account is active and. Alternatively, we may retain your information for as long as necessary to provide services to you, unless a longer retention period is required or permitted by law. We may also retain your personal information to comply with our legal obligations, resolve disputes, and enforce our agreements. Mailactive will retain all personal data we process on behalf of our customers for as long as we need to provide services to our customers.

 

Changes of the Privacy Policy

Mailactive has the sole discretion or inclination to update or change this Privacy Policy at any time with or without further notice. We encourage you to check this page frequently to see if there are any changes to be aware of how we help protect all the personal information we collect. The exact date this Privacy Policy was last updated is actively updated after the first paragraph on this web page.

 

Children's Online Privacy Protection Rule (COPPA)

We understand that protecting the privacy of children is of utmost importance. The website "Mailactive.online" and its services are not intended for children under 13 years of age, and we never intentionally or knowingly collect information from/about anyone under 13. In addition, no part of our website is structured to attract anyone under 13. If we come to know about a case where we have collected information about a child under 13, we will remove such information from our service and terminate that account.

 

Legal Disclaimer

By using this website, you indicate that you accept all parts of this Privacy Policy. If you do not accept this Privacy Policy, you may not use this website. Your continued use of this website following the posting of changes to this Privacy Policy will constitute your acceptance of those changes.

Contact us

If you have one or more questions/questions about this Privacy Policy, our practices, or your behavior with us, please visit our Contact page.

 

Latest Update: 01.06.2022